I don’t get the problem with the other profile and if it weren’t for the missing button, I wouldn’t bother, but I need that particular addon which had lost its toolbar button. I don’t understand why this has happened either since the extensions I installed were exactly the same for both profiles along with the same config settings. Unfortunately the trick to fix the Google problem didn’t work for Basilisk. It was at this stage that the page to change those details appeared totally black and stayed that way. I could login and browse the site without any issues, but decided at that point to change my login password. However, it only stayed that way for a second and then reverted to normal. Unfortunately though it introduced another one namely the black screen on the login page for my bank. I figured a new profile was the way to go and yes, it fixed the problem. I decided earlier to create a new profile since I couldn’t seem the resolve an issue with one of my extensions for which the toolbar button had disappeared. Had exactly the same thing happen on Basilisk last night. Windows Vista SP2 or Windows 8, and try again. If it is not, you may want to try and set the compatibility mode to another version of Windows, e.g. Start Google Chrome to find out if the issue is resolved.

Note: If you notice that the issue is fixed temporarily only, open the properties dialog again and click on 'change settings for all users' to fix it permanently.

Select Windows 7 from the list of available operating system versions.Check the 'run this program in compatibility mode for' box.Switch to the compatibility tab in the Properties window.If you right-click on the Chrome icon pinned to the taskbar, you may need to right-click on Google Chrome again when the context menu opens before you get a chance to click on the properties entry. Right-click on the Chrome shortcut and select properties.Here is how you can change the compatibility level of the Chrome process on Windows machines: I set the compatibility of the process to Windows 7 which resolved the black screen issue in the web browser. I then tried reinstalling Chrome, but that did not resolve the issue either. It was a display issue, clearly, and the first thing that I tried was updating the graphics driver to see if it would resolve the issue. A restart of the web browser or the system did not resolve the issue.

Update google chrome browser for intel